20 NOV 2017 @ 8AM – 6PM


The recent wave of technological innovation is garnering widespread attention as technologists and economists debate whether it will result in a jobless world or usher in a golden age of job creation. According to a World Economic Forum (WEF) report released at Davos last year, the world has entered the Fourth Industrial Revolution which is characterised by the growing significance of technology as a driving force for economic growth. A key implication of this is the impact on work, the workplace and the workforce.

According to the WEF’s Global Risk Report 2017, the way people work and live will fundamentally change in three main ways: human labour is being displaced by automation, robotics and artificial intelligence; new technologies are enabling workplace innovations such as remote working and co-working spaces; and the move to a sharing and collaborative economy increases the prevalence of jobs that fall outside existing standard employment models. 

Concurrent to these seismic shifts brought on by the technological revolution are a set of broader megatrends which will disrupt the way people work and live. These include urbanisation and demographic shifts such as an increasingly ageing population, an expanding pool of untapped women talent, and the entry of digital natives into the workforce.

There is no dearth of questions facing those already in or entering the workforce and those charting the future of their organisations. What jobs will be available in the future? Will the concept of a full-time workforce be replaced by self-employed, virtual workers? How can policy-makers, business leaders and individuals make sense of this dizzying pace of change? And, what can we do to better prepare ourselves for a future that most of us struggle to imagine?

As the national agency driving Malaysia’s talent strategy, we at TalentCorp Malaysia strongly believe that the nation is now at a critical inflection point that will shape Malaysia’s future of work. This conference aims to answer these questions and provide a thought-provoking platform for policy and decision-makers to consider new options and potential solutions to the challenges collectively faced in preparing for a changing future. With content carefully curated to act as a navigational guide into the new world, this one-day conference, which gathers global experts and home-grown champions, will provide a stimulating environment for debate and discourse which will set the course for Malaysia’s future of work.
1. “More Star Trek tech in real life: The Qualcomm Tricorder XPrize” (Fast Company, 13 April 2017)
 2. The Future of Jobs (World Economic Forum, 2016)
Shareen Shariza
Chief Executive Officer
Talent Corporation Malaysia
Shareen Shariza was appointed the Chief Executive Officer of TalentCorp on 1 June 2016. Before joining TalentCorp, Shareen was the Director of Corporate Responsibility at Khazanah Nasional Berhad, where she helped shape Khazanah’s Corporate Responsibility strategy and established initiatives such as PINTAR, Yayasan Sejahtera and GEMS Malaysia. Prior to that, she was Chief Operations Officer at MERCY Malaysia, where she served in humanitarian missions to Darfur, Sri Lanka, Iran, Aceh and remote areas throughout Malaysia.
Shareen was a former board member of the Humanitarian Accountability Partnership and a recipient of the Pingat Darjah Paduka Mahkota Perak for her contributions towards humanitarian efforts. She holds a Master of Studies in Sustainability Leadership from Cambridge University, and Master in Public Policy from Universiti Malaya.
Andrew McAfee
Co-founder and Co-director
MIT Initiative on the Digital Economy

Andrew McAfee is the Co-founder and Co-director of the Initiative on the Digital Economy and a Principal Research Scientist at the MIT Sloan School of Management. He studies how computer technologies are changing business, the economy, and society. His 2014 book on these topics, The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies, has won several prestigious awards and has been both a New York Times and Wall Street Journal top ten bestseller. His newest book, Machine, Platform, Crowd: Harnessing our Digital Future, published June 2017, offers an executive’s guide to succeeding during this turbulent era when technologies are hurtling forward at such a startling pace.

Andy writes popular blogs, academic papers, and articles for publications including Harvard Business Review, The Economist, The Wall St. Journal, and The New York Times. He's talked about his work on CNN and 60 Minutes, at the World Economic Forum, TED and the Aspen Ideas Festival, with Tom Friedman, Charlie Rose, and Fareed Zakaria, and in front of innumerable global and domestic audiences.  

He was educated at Harvard and MIT. He lives in Cambridge, watches too much Red Sox baseball, doesn't ride his motorcycle enough, and starts his weekends with the NYT Saturday crossword. 

Francesca Chia
CEO and Co-founder

Francesca graduated from Northwestern University and was inspired by social enterprises because they redefined traditional ways of doing business and running a non-profit. If you went up to her after graduation and asked her what she wanted to do, she would have said that, “I want to be part of innovation in the sense of redefining the traditional ways through brand new mechanisms that can change the game for the better.”

She didn’t have a clue what exactly she would do to achieve that and how she would start working towards it. She just knew that was what she wanted to be associated with and known for. After graduation, she started working in the Boston Consulting Group, learning about business models and building her analytical mind.

The idea and concept of GoGet.my started during the weekends of being a consultant and things progressed and evolved to a state where it is today. Now, GoGet.my turned out to be that game changer for Francesca – redefining the traditional part-time job opportunities and on-demand fulfilment with better information flow and technology innovation.

Timothy Tiah
Co-founder of Netccentric, Timothy is the pioneer of Malaysia’s digital media business. He recently left his position as COO of the company, but remains as director, advisor and shareholder of the entity. He is also the winner of the Ernst & Young Emerging Entrepreneur award.
Timothy is also the co-founder of Colony which is referred to as a co-working serviced office. Colony is the serviced office space that aims to turn work into a lifestyle. Equipped with facilities like a cafe, nap rooms, a massage room and access for its members to a rooftop pool and gym, it aims to help companies that house themselves in it attract and retain talent.
Arne Gast
McKinsey & Co Kuala Lumpur
Arne Gast is a Partner at McKinsey & Company and leader of McKinsey’s transformational change work in Asia. With over 15 years of experience, he directs McKinsey’s global Change Leaders Forum, an event which convenes senior executives leading major transformation efforts, and also leads McKinsey Leadership Development in Southeast Asia. He is the co-founder and chairman of Aberkyn, a leadership consultancy in the Netherlands operated in partnership with McKinsey.

Arne brings extensive global expertise in leadership development, organizational design, human-resources management, and transformational change. He develops comprehensive transformation programs that boost operational performance and improve organizational health for companies in various sectors such as finance, the public sector and healthcare. Having first been based in the Netherlands and now residing in Southeast Asia, Arne has extensive experience across Europe, the Middle East, and Asia. 

Outside of work, Arne is passionate about youth education and works with over 100 Dutch schools to mentor young students of Moroccan origin with the KidsRights Foundation. He also volunteers with a network of schools for highly gifted children at several universities. In Malaysia, he is involved in McKinsey’s Youth Leadership Academy (YLA) programme. 

Arne holds a MBA from INSEAD and a MSc in Economics from Erasmus University Rotterdam, Netherlands. 
Chong Chye Neo
Managing Director
IBM Malaysia
Chong Chye Neo has over 27 years of experience in the Information Technology industry and has held senior leadership roles that cut across multiple disciplines of technical, sales, business and strategy development. She has led diverse teams to successfully drive IBM’s business in multiple markets across 15 countries in Asia Pacific.

Chye Neo is the Managing Director of IBM Malaysia and holds the distinction of being the first woman to helm the company in its 55-year history in Malaysia. 

In her previous role as ASEAN Director of Intellectual Property Business, she was responsible for bringing IBM’s Intellectual Assets from IBM Laboratories around the world to clients in ASEAN and for developing Joint Research and Collaboration with the Industry, Government and Academia. 

She leads with the conviction that changing ahead of the curve and challenging status quo is necessary for both business and talent growth. In 2016, she was named TalentCorp’s [email protected] CEO Champion for advocating diversity and inclusion at the workplace. 

Chye Neo graduated from Universiti Sains Malaysia, where she majored in Computer Science and started her career in a manufacturing plant as a Software Development Engineer. She also attended executive programs at Harvard Business School, Boston on Marketing Strategies and Business Development. 

She is married with 2 children, who are both undergraduates in Scotland. In between work, she refines her culinary skills, reads voraciously and practices the art of mindful living. 
Sumitra Nair
Vice-President, Talent Development & Digital Entrepreneurship
Malaysia Digital Economy Corporation (MDEC)
Sumitra is Vice-President - Talent Development and Digital Entrepreneurship at Malaysia Digital Economy Corporation (MDEC). Her key mandate is to ensure that Malaysian youth are equipped with the necessary digital competencies for the future workforce. She also serves as a Stakeholder Advisory Council member of the International Society for Technology in Education (ISTE) Standards for Teachers.

Prior to her current position, Sumitra held leadership and advisory roles in corporate responsibility and sustainability portfolios at DiGi Telecommunications and Telenor ASA (Norway).  

Sumitra holds a Post-Graduate Certified Diploma in Accounting and Finance from the Association of Chartered Certified Accountants (ACCA), Executive Management Certificate in International Marketing from INSEAD University, as well as a Bachelor of Economics with Honours from University Malaya. She is also a PhD candidate at School of Business, Monash University Malaysia and a mother to two digital natives. 
Sehraj Singh
Country Head of Public Policy and Government, India
A former Googler, financial services and management consulting professional, Sehraj currently develops and leads LinkedIn's public policy, strategic, and government initiatives across the full range of policy areas that intersect technology, products, digital, and skilling & labour in India. He helps shape product agendas with policy makers inside and outside government and advises teams on the public policy implications of their products.

He represents externally with government, security agencies, regulators, trade associations, industry partners, think tanks and leads engagement with politicians and policy-makers. His key focus areas have included anti-trust/competition, product representation, net neutrality, Internet governance, data localization, intermediary liability, data privacy, technology innovation, intellectual property, start-ups policy, online content regulation and free expression. 

Sehraj holds a BA in Public Policy & Economics and a Masters in Public Policy from Harvard University, where he was a Teaching Fellow at the Center for Public Leadership and a Graduate Fellow at the Mossavar Rahmani Center for Business & Government. 
Tunku Alizakri Raja Muhammad Alias
Deputy CEO (Strategy)
Employees Provider Fund
Tunku Alizakri Raja Muhammad Alias was appointed Employees Provider Fund’s (EPF) Deputy Chief Executive Officer (Strategy) on 1 January 2014.

Tunku Alizakri has broad experience in policy development, strategic planning, communications, human resources and marketing. Prior to joining the EPF, he was the Chief Marketing Officer and Chief Operating Officer of the Iclif Leadership and Governance Centre. He has also held the positions of Director of Strategic Management at Bank Negara Malaysia, Director and Head of Strategy and Corporate Affairs at DiGi Telecommunications, and Vice-President and Head of Group Strategic Planning at Maybank. 

He is currently a Board Member of KWASA Land Berhad, KWASA Utama Berhad and SapuraKencana Petroleum Berhad. He is also Vice-Chairperson of the Technical Commission on Organisation, Management and Innovation for International Social Security Association.  

He holds a Master of Business Administration (MBA) from Cornell University and a Bachelor of Law (LLB) from King’s College, University of London. He has practised as an advocate and solicitor in the courts of Malaysia and is qualified as a Barrister (Lincoln’s Inn) in the courts of England and Wales. 
Nora Manaf
Group Chief Human Capital Officer
Nora Manaf is the Group Chief Human Capital Officer at Maybank. In 2017, Nora announced an extended maternity leave of up to 365 days for eligible female employees. Maybank is the first bank in the country to offer an extended maternity leave benefit for its employees. Under the helm of Nora, Maybank has introduced innovative solutions to enable its workplace to benefit employees such as flexible work arrangements, Maybank Tiger Child Care Centre, lactation rooms, women-friendly gyms and various health and wellness policies. 

She is also an alumnus of Cornell University Division of Human Resources and a certified Gallup Strengths finder coach. Nora is active in Malaysia’s financial, business and corporate social responsibility pursuits; which includes Board of Directors positions and advisory roles in various national agencies.  
Sir Ken Robinson 
Education and Creativity Expert
An internationally recognized authority in creativity and innovation in education and business, Sir Ken Robinson is also one of the world’s leading speakers. Videos of his famous talks to the prestigious TED Conference are the most viewed in the history of the organization and have been seen by an estimated 300 million people in over 150 countries.

Sir Ken works with governments in Europe, Asia and the US, international agencies, Fortune 500 companies and leading cultural organizations. He led a national commission on creativity, education and the economy for the UK Government, was the central figure in developing a strategy for creative and economic development as part of the Peace Process in Northern Ireland, and was one of four international advisors to the Singapore Government for a strategy to become the creative hub of SE Asia.

Called “one of the world’s elite thinkers on creativity and innovation” by Fast Company magazine, Sir Ken has received numerous awards and recognitions for his groundbreaking contributions. He was included in Thinkers50 list of the world’s leading business thinkers and has been named one of TIME/Fortune/CNN’s Principal Voices. In 2003, he received a knighthood from Queen Elizabeth II for services to the arts. His 2009 book, The Element: How Finding Your Passion Changes Everything, is a New York Times best seller and has been translated into 21 languages. A 10th anniversary edition of his classic work on creativity and innovation, Out of Our Minds: Learning to be Creative, was published in 2011. Finding Your Element: How to Discover Your Talents and Passions and Transform Your Life, was published by Viking in May 2013 and is also a New York Times best seller. His latest book, Creative Schools: The Grassroots Revolution That’s Transforming Education (Viking, 2015), written with Robinson’s trademark wit and engaging style, includes groundbreaking research and tackles the critical issue of how to transform the nation’s troubled educational system.
Saqib Shaikh
Software Engineer, Microsoft
At Microsoft, Saqib Shaikh leads teams of engineers leveraging emerging technologies to empower people with disabilities to achieve more - and thus to create a more inclusive world for all.

His latest project, Seeing AI, enables someone who is visually impaired to hold up their phone, and hear more about the text, people, and objects in their surroundings. It has been called "life changing" by users, and has been shown at The White House, to the UK House of Lords, and the prime minister of Canada. The video of the original prototype has been viewed over three million times. 

Shaikh holds a BSc in Computer Science (graduating top of his class), and an MSc in Artificial Intelligence. He has been recognised by the British Computer Society as the Young IT Practitioner of the Year. 
Jan Bartscht
Co-founder & Managing Director, Leadapreneur
Jan Bartscht is a futurist and innovation consultant; he specialises in helping leaders fight disruptive innovation by guiding them to transform their organisations and people into agile digital innovators. 

Co-founder & Managing Director of Leadapreneur, a boutique innovation consultancy firm based in Kuala Lumpur, Jan has spent over 12 years building leadership and innovation capabilities in Fortune500 corporations, education institutions, and NGOs across Europe and Asia. His tools and insights has been spread to more than 30,000 individuals. He has created MBA-level programmes for companies like Citibank, Elken and AXIATA Group as well as Cambridge, Oxford and UCL Universities.

Today, his ideas present some of the most powerful methodologies in the innovation space; all his work is grounded in the fundamentals of rigorous complex systems science. Jan is one of the first people in the world to have earned an MSc in Systems Science and has published his own research in peer-reviewed papers in this field. His keynote ‘Innovate or Die’ engages audiences to understand the astonishing scale, speed and consequences of today’s disruptive innovation. Utilising stories and detailed industry examples, Jan enables managers and senior leaders to understand what disruptive innovation is, why it’s killing companies and how they can transform themselves to become an agile digital innovator before it’s too late.


8.00am – 9.30am
Registration & Breakfast
9.30am – 9.40am
Welcome Remarks by Shareen Shariza Dato’ Abdul Ghani
CEO, Talent Corporation Malaysia
9.40am – 10.00am
Special Keynote by YB Datuk Seri Panglima Abdul Rahman Dahlan
Minister in the Prime Minister’s Department and Member of TalentCorp’s Board of Trustees
Featuring IBM Watson NAO
10.00am – 11.00am
Opening Keynote: Business Advice We Shouldn’t Believe Anymore by Andrew McAfee
Co-founder, MIT Initiative on the Digital Economy
11.00am – 11.30am
Networking / Coffee break
11.30am – 12.45pm
Panel Session I: The Disappearing Office 
12.45pm – 2.30pm
Lunch and Laud: LIFE AT WORK AWARDS 2017
Awards presentation to winners of LIFE AT WORK AWARDS 2017

Host: Harith Iskander

2.30pm – 3.30pm
The Next Gen by Microsoft Malaysia

Moderator: Jasmine Begum Director, Legal and Corporate Affairs, Microsoft Malaysia and New Markets
3.30pm - 4.45pm
Panel Session II: Making Disruption Work
4.45pm – 5.45pm
Closing Keynote: Revolutionising Education from the Ground Up by Sir Ken Robinson
Education and Creativity Expert

Welcome Remarks by Shareen Shariza Dato’ Abdul Ghani

CEO, Talent Corporation Malaysia 
Shareen Shariza was appointed the Chief Executive Officer of TalentCorp on 1 June 2016. Before joining TalentCorp, Shareen was the Director of Corporate Responsibility at Khazanah Nasional Berhad, where she helped shape Khazanah’s Corporate Responsibility strategy and established initiatives such as PINTAR, Yayasan Sejahtera and GEMS Malaysia. Prior to that, she was Chief Operations Officer at MERCY Malaysia, where she served in humanitarian missions to Darfur, Sri Lanka, Iran, Aceh and remote areas throughout Malaysia.

Shareen was a former board member of the Humanitarian Accountability Partnership and a recipient of the Pingat Darjah Paduka Mahkota Perak for her contributions towards humanitarian efforts. She holds a Master of Studies in Sustainability Leadership from Cambridge University, and Master in Public Policy from Universiti Malaya. 

Opening Keynote: Business Advice We Shouldn’t Believe Anymore

Andrew McAfee's new book (co-authored with Erik Brynjolfsson) is Machine | Platform | Crowd: Harnessing our Digital Future, which The Economist called "an astute romp through important digital trends." In this talk, Dr. McAfee uses insights from the book to show how technology is rewriting the business playbook, and how a great deal of standard business advice is now dangerously out of date.

Best practices are changing rapidly in this time of astonishing technological progress. This fast-paced, lively, and content-rich talk explains why this is, and delivers smart guidance for the next generation of business leaders. 

Andrew McAfee 
Co-founder and Co-director, MIT Initiative on the Digital Economy & Principal Research Scientist, MIT Sloan School of Management
Session sponsored by Maybank

Panel Session I: The Disappearing Office 

New technologies are enabling workplace innovations such as remote working and teleconferencing, transforming today’s working lives by improving efficiency and making it easier to work flexibly on the go and from home. Technology is also opening up new ways of working that are driving the need for a shift in culture. For example, the rapid rise of co-working space globally, including Malaysia, is driven by three drivers: continued growth of the startup culture, a more flexible globalised workforce fueled by technology, and the millennial generation. What makes these workplace innovations so attractive and what can traditional offices learn from them?

  1. Arne Gast Partner, McKinsey & Co Kuala Lumpur 
  2. Chong Chye Neo Managing Director, IBM Malaysia 
  3. Nora Manaf Group Chief Human Capital Officer, Maybank
  4. Timothy Tiah Co-founder, Colony Co-working Space  
Moderator: Sumitra Nair Vice President, Talent & Digital Entrepreneurship, Malaysia Digital Economy Corporation (MDEC)  

The Next Gen by Microsoft Malaysia

Just when we thought we understood all there is to know about the millennials, the newest cohort to join the workforce will make policy-makers and business leaders pause. A true digital native, the Gen Z (born circa 1995-2000) was born with the Internet, technology and social media in their hands. Instead of pacifiers, they were more likely given smartphones by their Gen X parents. Entrepreneurial, purposeful and pragmatic, the next generation of talent will have a disproportionately greater influence on the pace of change in organisations. Meet three Gen Zs who are making an impact on their community through technology and understand what drives the next generation of talent.

Moderator: Jasmine Begum Director, Legal and Corporate Affairs, Microsoft Malaysia and New Markets
Session sponsored by Microsoft Malaysia

Panel Session II: Making Disruption Work

Technological innovation is giving people more freedom to choose how, when and where they want to work. The move to a sharing and collaborative economy will increase the prevalence of short-term workers such as contract workers, freelancers and gig workers. While this shift potentially offers workers more control over when and whether to work, and opportunities to supplement their incomes, it also has negative implications: workers can expect more volatility in their earnings, and leaves them without the employment protections enjoyed by “standard” employees. At the same time, how can we harness new technology to remove the barriers faced by individuals and social communities to participate in the economy? Can technology and innovation be used to equally distribute work and shape a more sustainably inclusive workforce in the future? 

  1. Francesca Chia CEO and Co-Founder, GoGet
  2. Saqib Shaikh Software Engineer, Microsoft
  3. Sehraj Singh Country Head of Public Policy and Government, LinkedIn India
  4. Tunku Alizakri Raja Muhammad Alias Deputy CEO (Strategy), Employees Provident Fund
Moderator: Jan Bartscht Co-founder & Managing Director, Leadapreneur

Closing Keynote: Revolutionising Education from the Ground Up

National education systems worldwide are being reformed to meet the challenges of the 21st Century. As a respected adviser to governments in Europe, Asia and the United States, Sir Ken argues in this powerful presentation that many countries are pushing reforms in the wrong direction and that the dominant culture of standardisation and testing is stifling the very capabilities that our children, communities and economies need most. Too many are locked into a model of education shaped by the Industrial Revolution and a narrow idea of academic ability. Urging schools and universities everywhere to rethink their basic assumptions about intelligence and achievement, Sir Ken focuses on the vital question of how we can redesign a future-proof education system.     

Sir Ken Robinson Education and Creativity Expert 


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TalentCorp (Talent Corporation Malaysia) was established on 1 January 2011 under the Prime Minister's Department. We are the national agency that drives Malaysia’s talent strategy towards becoming a dynamic talent hub.

We partner with the public and private sector to implement initiatives that attract, nurture and retain the right expertise needed to meet talent demands of today and in the future.




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